The Hyster® distribution network offers an extensive range of forklift truck service & maintenance options, all of which are designed to meet specific requirements.
With a wide variety of solutions available, customers can choose with confidence the best combination of services and price to suit a business need, safe in the knowledge that a Hyster service engineer is dedicated to maximising the uptime of a fleet.
Regular forklift truck inspections planned by the dealer and conducted by a specialist technician, in accordance with the manufacturer's service schedule.
Each inspection includes an oil change, lubrication, checks and adjustments, for a pre-agreed price. The inspection report lists the maintenance operations.
The Dealer draws up a parts and labour quotation for any extra work that is recommended in order to optimise the availability of truck and minimise the risk of damage and major repairs.
This is a forklift truck maintenance contract with recommended periodic service intervals, aimed at preventing breakdowns.
It consists of a complete inspection of all the maintenance items described in the manufacturer’s service manual for a lift truck.
The pre-agreed, all-inclusive maintenance price includes truck repair parts, labour and the services of a technician. The daily checks/controls do not form part of the contract.
The maintenance report recommends essential repairs that need to be carried out and quotes them separately, allowing better planning for maintenance expenditure, made easier by prior knowledge of the cost, in line with the hourly estimated service schedule.
A complete service contract from the Hyster® dealer, allowing the customer to focus completely on their business.
The dealer agrees with a customer on a “technical” monthly fee, for a period, typically between 36 to 60 months, in line with the hourly service schedule, which covers parts, labour and the services of a technician.
The agreement covers all maintenance and repair work. Daily checks and damage repairs following a handling incident, or an accident are excluded. The contract can include a tyres option.
Advantages include:
In this case, a Hyster® dealer retains ownership of the truck, and the customer hires the truck for a period of 3 to 5 years, with the benefit of Full Service.
In return for an inclusive monthly technical rental fee (Full Service) and financing (Rental), customers have access to the truck(s) agreed in the contract. By the end of the contract, the truck has paid for itself.
The total monthly rental fee takes account of depreciation, residual value and the different servicing schedules.
The contract makes a replacement truck available to you in case of breakdown outside the contractual period. The supply of pneumatic tyres can be included as an option under the technical rental.
The main advantage is that customers enjoy the benefits of operating a truck with full service but are released from all the processes associated with owning and reselling the truck.
