Tell Us How We’re Doing

Customer Input Fuels Innovation

Hyster strives to be the best by constantly improving our products and services. Your feedback is a critical part of that process.

Providing Feedback is Easy and Effective.

We value your feedback, so we invite you to participate in two short surveys. The first survey is designed to collect feedback on your delivery experience. The second survey focuses on your initial impressions of our products and services. What did you like? What can be improved? All the questions you’d expect from a trusted partner.

Delivery Experience Survey

Delivery Experience Survey

Your satisfaction is important to us. Delivery Experience Surveys will be conducted within seven days of the installation date.

Input and Action

Input and Action

After we receive feedback from our survey, a team member will personally respond and work with you to address any concerns.

Initial Impressions Survey

Initial Impressions Survey

Hyster conducts a six-month post-purchase survey to assist us in meeting your expectations and enhancing the product or service you've purchased.

Pursue Excellence

Pursue Excellence

Hyster believes in our products and services and wants you to know that we stand behind them. That's why we follow up on any issues that arise and use the information collected to improve our processes so that you can count on your trusted partner now and in the future.

Industry Solutions
Industry Solutions
Product Selector
Product Selector
Dealer Finder
Dealer Finder